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智能体
关于 智能体 的最新动态与原讯溯源。
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AWS SMGS 如何利用 AI 驱动的对话助手与 Amazon Bedrock AgentCore 实现业务管理转型
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利用 Amazon Bedrock AgentCore 赋能智能体 AI 销售策略
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Verizon Connect 如何将代理式 AI 扩展至 10 万用户：从数据洪流到可操作洞察
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使用 Amazon Bedrock AgentCore 构建企业支持 AI 代理
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Blog
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Manus vs Canva: AI Agent for Slides vs. Visual Design Tool
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Manus AI vs. Gamma AI: 2025 Comparison of AI Presentation Tools
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AI Presentation Tools for Education: Top 5 Tools Every Teacher Should Try
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Can AI Make PowerPoint Slides? How Manus Builds Presentations With Context
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Lovable vs. Replit vs. Manus: The Ultimate AI Website Builder Comparison (2026)
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6 Best Website Builders for 2026: Which One is Right for You
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7 Best ChatGPT Alternatives in 2026
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Best 10 AI Tools for Coding: A Developer’s Ultimate Toolkit for 2026
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The 8 Best AI Text Generators for Every Writing Task in 2026 (Tried & Tested)
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Top 10 Best AI Video Generators of 2026 (Tested & Compared)
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Can AI Website Builders Help You Create a Professional Website Quickly?
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I Tried 5 Vibe Coding Tools as a Non-Coder. Here’s My Honest Experience.
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What Email Automation and AI Writing Tools Actually Do Well
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10 Best Vibe Coding Tools in 2026
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The 5 Best AI Image Generators of 2026 (I Tested Them All)
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12 Best Free AI Presentation Makers in 2026 (Tested & Ranked)
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Best AI Tools for B2B Sales Presentations in 2026 (Tested & Compared)
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7 Best AI Landing Page Generators in 2026 (Tested & Compared)
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Manus vs Synthesia: Which Video Generator Is Right For You?
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Best AI Code Review Tools in 2026
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12 Best AI Productivity Tools You Can't Miss in 2026
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Top 8 Free PDF to PPT Converters 2026 (Tested & Compared)
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I Tested Google Veo 3 and Here's My Honest Review
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The 12 Best Text-to-Video AI Tools in 2026 (Ranked and Tested)
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We Tested 8 Tools to Find the Best Free AI Portfolio Makers in 2026
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10 Best AI Video Editing Software in 2026
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The Best AI App Builders in 2026– We Tested 7 Platforms With the Same Prompt
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The 9 Best AI Ecommerce Website Builders
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Which AI Agent Should You Choose: OpenClaw vs. Manus Desktop
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The 5 Best AI Agents for Your Desktop in 2026
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I Tested 5 AI Agents for Small Businesses (Here is What Actually Works)
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5 Best Replit Alternatives in 2026: My Honest Experience Testing AI App Builders
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Manus is Hiring!Product·June 13, 2025
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What we saw in the past three months. And what we see in the future.Product·June 26, 2025
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Context Engineering for AI Agents: Lessons from Building ManusProduct·July 18, 2025
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Introducing Wide ResearchProduct·July 31, 2025
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Introducing Manus 1.5Product·October 16, 2025
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Wide Research: Beyond the Context WindowProduct·October 29, 2025
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Manus for Slack : Collaborate smarterProduct·October 31, 2025
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Manus with Stripe: Set Up Payments and Go LiveProduct·November 11, 2025
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Manus with Notion MCP: 5 Ways Users Are Transforming Work Customer Stories·November 11, 2025
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Introducing Manus Browser Operator Product·November 18, 2025
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Manus Announces Collaboration with Microsoft to Unlock Broader Applications for its Personal AIProduct·November 19, 2025
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How Florist Noelle Fleur Built an AI Bouquet Visualizer with No-CodeCustomer Stories·November 24, 2025
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Introducing Manus Projects Product·December 1, 2025
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Manus Slides Just Got More Powerful: Studio-Quality Presentations with Nano Banana ProProduct·December 5, 2025
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Introducing Custom Domains: Your App, Your AddressProduct·December 8, 2025
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Google Drive Connector on ManusProduct·December 8, 2025
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Get Your Manus App to Rank on Search Engines: Introducing Built-in SEOProduct·December 10, 2025
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Introducing Manus 1.6: Max Performance, Mobile Dev, and Design ViewProduct·December 15, 2025
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Manus Update: $100M ARR, $125M revenue run-rateProduct·December 17, 2025
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Slides Created with Nano Banana Pro Are Now Editable—A First for AI PresentationsProduct·December 18, 2025
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Manus Projects Just Got Smarter with ConnectorsProduct·December 19, 2025
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Manus Academy LaunchAcademy·December 19, 2025
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Introducing Manus Design ViewProduct·December 22, 2025
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Introducing Slack Connector on ManusProduct·December 31, 2025
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Introducing Meeting MinutesProduct·January 12, 2026
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Manus Partners with Similarweb for Digital Marketing ExpertiseProduct·January 13, 2026
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Understanding Manus sandbox - your cloud computerProduct·January 14, 2026
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Introducing App Sharing and Testing: Your Path to Google Play Store and App StoreProduct·January 19, 2026
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Manus AI Embraces Open Standards: Integrating Agent Skills to Usher in a New Chapter for AgentsProduct·January 27, 2026
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Beginner Prompts to Get Started with ManusResources·February 11, 2026
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Introducing Project Skills: Turn Your Team’s Expertise into a Reusable AssetProduct·February 12, 2026
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Introducing Manus in Your Chat : Your Personal Agent, Everywhere You AreProduct·February 16, 2026
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Build Your Own AI Email Support Agent in 30 MinutesResources·February 23, 2026
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The First Annual Letter - Mens et Manus. Ep. 1Product·March 12, 2026
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Introducing My Computer: When Manus Meets Your DesktopProduct·March 16, 2026
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Manus Now Unlocks Precise Actions Across Google WorkspaceProduct·March 17, 2026
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Connect with Instagram Creator Marketplace Using Manus ConnectorsProduct·March 18, 2026
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Connect with Instagram Using Manus ConnectorsProduct·March 18, 2026
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Connect with Meta Ads Manager Using Manus ConnectorsProduct·March 18, 2026
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Manus for Slack: Turn Your Workspace into an Autonomous EngineProduct·April 6, 2026
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How to Write AI Image Prompts for Your Brand PhotoshootResources·April 9, 2026
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Introducing GPT Image 2 on Manus SlidesProduct·April 29, 2026
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I Turned My Inbox Into Pitch Decks and Visual Dashboards Using Manus. Here’s How.Resources·April 30, 2026
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Introducing Cloud Computer: Lowering the Barrier to BuildingProduct·April 30, 2026
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New: Manus Now Recommends Connectors For YouProduct·May 5, 2026
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Most People Skip the Browser Operator. Here is How to Go Beyond Surface-Level Research.Resources·May 5, 2026
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New: Projects That Learn From Every TaskProduct·May 6, 2026
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Make A Copy of your Manus Built WebsitesProduct·May 11, 2026
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Introducing Preferred Browser: Add a Custom Browser to Your Manus Automation ProcessProduct·May 12, 2026
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The App that Teaches Social Skills–How 2 Parents Are Changing Autism CareCustomer Stories·May 13, 2026
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Manus Goes Deeper With Similarweb: Analyze the Keywords, Referrals, and Pages Behind Competitor GrowthProduct·May 14, 2026
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Google Drive Holds the Context. Manus Executes All the Steps That Come After.Resources·May 15, 2026
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The Quietest Power Move in Competitive Research: Plugging Similarweb into ManusResources·May 15, 2026
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Introducing Scheduled Tasks 2.0Product·May 18, 2026
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Introducing Higgsfield MCP Connector: More Creative Choices for Professional CreatorsProduct·May 19, 2026
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Product·December 29, 2025Manus Joins Meta for Next Era of InnovationManus is joining Meta, and we’ll continue...
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Uncomplicating service at scale with our latest product updates Learn more
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January 8, 2026BlogHow Retail Companies Are Winning with AI AgentsRead More
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February 4, 2026BlogAgentic AI Is Unlocking The 10x Product ManagerRead More
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February 27, 2026BlogHow to Use Your Customer Success Team to Find Revenue You're Not CapturingRead More
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March 11, 2026BlogThe Next Chapter for ForethoughtRead More
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April 3, 2026BlogIntroducing Orchestrator: Turn Business Signals Into OutcomesRead More
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April 6, 2026BlogTest Suite: Validate AI Agent Behavior Before DeploymentRead More
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April 29, 2026BlogBrowser Agents Are Now Available: Automate What APIs Can’t ReachRead More
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May 8, 2026BlogThe Best AI Experiences Don’t Stay StaticRead More
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May 19, 2026BlogHow Trust is Becoming the Currency of AIRead More
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BlogOur latest and greatest blog content.
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CompanyAnthropic PartnershipWritten by ─
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CompanyOpenAI PartnershipWritten by ─
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ProductDecagon VoiceWritten by Decagon and ElevenLabs ─
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April 29, 2025 Frequently Ignored Feedback (FIF) Our responses to common feedback that we are intentionally not acting on.
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May 12, 2025 How We Build How we build Amp.
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May 15, 2025 Amp is now available. Here's how I use it. How I personally use Amp to develop software.
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June 10, 2025 Agents for the Agent Amp now has new subagents and they're more powerful than ever.
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September 10, 2025 How We Think about Permissions Agents work best when they can get feedback about the changes they are making.
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December 10, 2025 200k Tokens Is Plenty Short threads are cheaper, better, and easier to reason about.
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December 18, 2025 A Codebase by an Agent for an Agent What happens when you let an agent build a codebase for itself?
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January 14, 2026 How to Pair With an Agent Trust isn't a feeling. It's a passing test suite.
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February 5, 2026 Feedback Loopable Build a playground, run experiments, and make it feedback loopable.
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May 7, 2025 File Mentions in CLI Fuzzy-search files with `@` mentions in interactive mode
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May 7, 2025 AGENT.md Configure Amp with project guidance in `AGENTS.md` files
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May 8, 2025 No More BYOK The best product is built by iterating fast at the model↔product frontier, so we removed Isolated Mode
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May 9, 2025 History in CLI Navigate message history with arrow keys and keyboard shortcuts
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May 20, 2025 The First 500,000 Messages
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May 22, 2025 Amp Now Uses Claude Sonnet 4 Now that Anthropic has released it, we've switched Amp's primary model to be Claude Sonnet 4
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May 22, 2025 Image Support in CLI Reference images by pasting paths or dragging files into the terminal
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May 28, 2025 TODOs for the Agent The TODO feature that lets the agent manage its own list of tasks is now enabled by default
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May 28, 2025 Terminal Improvements Commands now inherit shell environments and support interactive mode
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May 30, 2025 Secret Redaction Amp now identifies secrets and redacts them so they are not exposed to the LLM, other tools, or ampcode.com
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June 2, 2025 Multi-Root Workspaces
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June 6, 2025 Amp Tab Introducing our new in-editor completion engine that anticipates your next actions
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June 26, 2025 Queued Messages Queue messages with `Shift+Enter` to send when the agent is idle
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June 27, 2025 Better, Faster, Cheaper Summaries Amp now uses a different model when compacting or summarizing...
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July 4, 2025 Oracle Meet Oracle, Amp's new o3-powered tool for code review and analysis
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July 7, 2025 Multiple AGENT.md Files Use multiple `AGENT.md` files across directory trees
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July 8, 2025 Streamable Transport for MCP Connect to remote MCP servers with streamable HTTP transport
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July 23, 2025 Towards a New CLI Today we released a new version of our Amp CLI
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July 24, 2025 amp dash x The Amp CLI has a new flag: `--execute`
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July 29, 2025 Thread Forking in VS Code We added fork threads to help you explore different directions mid-thread
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July 30, 2025 Amp Tab 30% Faster Amp Tab response times are now 30% faster with optimized infrastructure
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August 7, 2025 Tool-Level Permissions Configure granular permissions for individual tools and arguments
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August 7, 2025 JetBrains in the CLI Connect Amp CLI to JetBrains IDEs for context and editing
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August 7, 2025 Try GPT-5 With Us Test GPT-5 in Amp while we evaluate its agentic capabilities
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August 12, 2025 Model Evaluation Follow our team's real-time evaluation of new frontier models
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August 13, 2025 Diagnostic-Driven Completions Amp Tab now uses diagnostics to suggest file-wide fixes
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August 13, 2025 432,000 Tokens Amp supports 432k-token context with Claude Sonnet 4
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August 18, 2025 Queue Messages in the CLI Queue messages with `/queue`
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August 19, 2025 New Threads without Leaving the CLI Start new threads or continue old ones with `/new` and `/continue`
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August 20, 2025 A New Model for Amp Tab Amp Tab uses an updated model with better completion accuracy
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August 20, 2025 From AGENT.md to AGENTS.md Amp now uses `AGENTS.md` as the standard filename
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August 21, 2025 Through the Agent, Into the Shell Execute shell commands, right there in the prompt input
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August 21, 2025 Multi-File Tab Amp Tab will now suggest edits across multiple recently-viewed files
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August 21, 2025 JetBrains Diagnostics for Java, Kotlin, and Scala Read JVM diagnostics from JetBrains IDEs
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August 25, 2025 MCP Permissions You can now set `amp.mcpPermissions` to define rules that block or allow MCP servers
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August 25, 2025 Enterprise Managed Settings Configure organization-wide settings that override individual settings
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August 27, 2025 1,000,000 Tokens Amp can now use 1 million tokens of context with Claude Sonnet 4
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August 29, 2025 Bring Your Own Tools Provide tools to Amp in the form of executable files
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September 2, 2025 Look Ma, No Flicker Today the Amp CLI reached the next stage in its evolution.
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September 9, 2025 Streaming JSON The Amp CLI has two new flags: `--stream-json` and `--stream-json-input` and stuff
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September 23, 2025 Globs in AGENTS.md
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September 23, 2025 Amp Tab for All Our free in-editor completion engine for VS Code, Cursor and Windsurf is n...
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September 29, 2025 Now Using Claude Sonnet 4.5 Anthropic released an updated Sonnet 4.5, and Amp now uses it by default
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September 30, 2025 Amp CLI connects to VS Code and Neovim Amp CLI connects to VS Code and Neovim
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October 1, 2025 GPT-5 Oracle When Sonnet falls short, GPT-5 can now help as the oracle
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October 3, 2025 Amp TypeScript SDK
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October 15, 2025 Amp Free Agentic coding is now free for everyone.
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October 20, 2025 The Librarian A new subagent for searching code on GitHub
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October 21, 2025 50% Faster Search Agent Search agent is now 50% faster with optimized parallel execution
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October 21, 2025 Edit, Restore and Fork in the CLI Edit, restore and fork previous messages in the CLI with Tab
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October 22, 2025 More Tools for the Agent Create new tools for Amp using the CLI instead of writing MCP servers.
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October 23, 2025 Handoff (No More Compaction) Move work into new threads without losing your built-up context
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October 24, 2025 Use Amp Free at Work The Internet’s best business model (advertising) delivers once again: a...
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October 25, 2025 Review A new panel for reading agent-generated code
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October 28, 2025 Command Palette, Not Slash Commands Amp now has a command palette that replaces slash commands
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October 29, 2025 Amp Now Reads Threads Reference and let Amp read other Amp threads
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October 30, 2025 Workspace Entitlements Per-user usage quotas for Amp Enterprise Premium workspaces
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November 4, 2025 Social Coding See how other people are actually using coding agents to do real stuff, with public profiles and threads.
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November 4, 2025 Workspace Settings Configure the Amp CLI per workspace
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November 7, 2025 Rush Mode A faster, cheaper way to use Amp for small, well-defined coding tasks.
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November 18, 2025 Gemini 3 Pro Google's Gemini 3 is now the main agent model in Amp
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November 24, 2025 Try Claude Opus 4.5 With Us Test Claude Opus 4.5 in Amp while we evaluate its agentic capabilities
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November 27, 2025 Opus 4.5: Better, Faster, Often Cheaper Claude Opus 4.5 is the new main agent model in Amp
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December 2, 2025 Amp Frontier Corporation Amp is becoming its own company
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December 8, 2025 Find Threads Find Amp threads by keyword or by which files they touched
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December 10, 2025 Amp Python SDK Amp Python SDK is now available
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December 10, 2025 Agent Skills Reuse your existing agent skills in Amp
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December 11, 2025 Thread Map A birdseye view of the threads you forked, handed off, and referenced
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December 11, 2025 Thread Labels Organize and find your threads with custom labels
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December 11, 2025 Look At This Analyze PDFs and images without bloating your context window
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December 16, 2025 Clickable Diagrams Mermaid diagrams now link directly to your code
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December 17, 2025 Gemini 3 Flash in the Search Subagent The search subagent is now 3x faster with Gemini 3 Flash
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December 18, 2025 Agentic Review A new agent for reviewing agent-generated code in your editor
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January 7, 2026 User Invokable Skills Load Agent Skills when you decide, not the agent
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January 8, 2026 Efficient MCP Tool Loading Load MCP tools into your context window only when you use them
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January 8, 2026 The Frontier Is Now Free $10/day for any mode, including smart with Opus 4.5
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January 9, 2026 Agents Panel A new panel for viewing and managing multiple agent threads
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January 12, 2026 TODOs Are Done The TODO list feature is now gone from Amp
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January 13, 2026 Stick a Fork in It, It's Done We're ripping out the Fork command
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January 13, 2026 Handoff, Please Move to a new thread without commands or buttons
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January 14, 2026 Painter Generate and edit images with the painter tool
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January 15, 2026 Tab, Tab, Dead We're removing Amp Tab. It is not part of the future we see.
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January 28, 2026 Go Deep A new agent mode in Amp: deep. It thinks for longer, plans more, and needs you less.
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January 29, 2026 Slashing Custom Commands Custom commands are gone. Use skills instead.
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February 4, 2026 Liberating Code Review Amp's code review agent is now composable and extensible.
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February 10, 2026 Amp Free Is Full (For Now) We need to grow more slowly so we can sprint on the frontier.
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February 19, 2026 The Coding Agent Is Dead We're killing the Amp editor extension to step into the future.
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February 19, 2026 GPT‐5.3‐Codex The model that killed the agent — now in Deep mode.
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March 5, 2026 GPT-5.4, The New Oracle GPT-5.4 is now Amp's oracle, and deep mode now has one too.
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March 26, 2026 GPT‐5.4 in Deep GPT-5.4 is now in deep, tuned to act more like Codex.
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March 30, 2026 Amp Free Is Ad-Free When you use Amp Free, you won't see ads anymore.
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April 25, 2026 Opus 4.7 Claude Opus 4.7 is now powering `smart` mode. It solves harder problems, but vague prompts get weaker results.
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May 4, 2026 GPT-5.5 In Deep GPT-5.5 now powers deep mode. It is more capable, but can cost more.
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May 6, 2026 Amp, Rebuilt The Amp CLI has been rebuilt from the ground up.
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May 14, 2026 npm Package Changes The npm package for the Amp CLI is now @ampcode/cli (was @sourcegraph/amp).
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May 21, 2026 Rush, 2.0 Rush now runs on GPT-5.5 with no reasoning - twice as fast, more interactive, and tuned for small tasks.
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Featured·24 Feb 2026 Mainframe Magic A guide to migrating COBOL code with an agent.
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Featured·21 May 2026 Amp Labs We're assembling small teams of the best software builders in the world to bring...
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BlogThe Three Paths to AI-Powered CX…and Why Two of Them Fall Short Read More →
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BlogFrom Deflection to Outcomes: Introducing Kustomer ArchitectRead More →
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BlogWhy Most CX Teams Aren’t Ready to Scale AI (And What to Do About It)Read More →
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Increased metadata size limit on End Users API
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Data Export API now includes AI Agent tool selections
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FeatureToday, we’re introducing a new capability that helps Decagon agents navigate exploratory conversations...
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CompanyExpanding our team in TorontoWritten by Ashwin Sreenivas ─ May 12, 2026
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CompanyInside Agent Engineering at DecagonWritten by Kathryn Zhou ─ May 11, 2026
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New Coaching field in the Data Export API
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Apply Coaching directly from simulated conversations
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New message data in the Data Export API
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External ID support on the End Users API
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Native LLM generation and Knowledge ingestion expanded to all supported languages
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CompanyBringing the AI concierge to AustraliaWritten by Jesse Zhang ─ Apr 30, 2026
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Channel filtering for Conversations API webhooks
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Multi-turn simulations now available
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FeatureToday, we’re excited to announce two new capabilities to help you rapidly improve your agent’s performa...
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Static user agent for web import
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CompanyBringing Decagon’s AI concierge solution to Google Cloud MarketplaceWritten by Kelsey Garvey ─ Apr 20, 2026
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Configurable interstitial audio for Voice
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Testing at Scale is now Simulations
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MCP: write tools, prompts, new metrics, and entity discovery
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AI-powered auto-reply detection for email
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SMS message content now visible in Voice conversation view
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Technology & ResearchWhy MCP alone isn’t enough for reliable agent tool useWritten by Bihan Jiang ─ Apr 14, 2026
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IndustryBeyond latency: The art of building a truly great voice agentWritten by Curtis MacDonald ─ Apr 09, 2026
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MCP Server: Testing at Scale tools and CSV export
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Reference Knowledge in Playbooks
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ProductWhy we built Decagon Duet on Agent Operating ProceduresWritten by Ashwin Sreenivas ─ Apr 02, 2026
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Background Noise Cancellation for Voice
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Test AI Agent replaces Coaching Preview
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Lightbox viewer for images in handoffs
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Pre-greeting context and sensitive metadata for End Users API
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Technology & ResearchOptimizing GEPA for production: A test-driven approach to prompt engineeringWritten by Roy Wang ─ Mar 25, 2026
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Technology & ResearchWhy off-policy training isn't enough: SFT, RL, and the limits of imitationWritten by Cyrus Asgari ─ Mar 25, 2026
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Technology & ResearchDesigning low-latency AI agents through reranker optimizationWritten by Nick Liu ─ Mar 25, 2026
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Updated Zendesk Guide integration
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Technology & ResearchBayesian VAD: Fixing turn detection in production voice pipelinesWritten by Dante Everart ─ Mar 24, 2026
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FeatureToday, over 80% of all model traffic at Decagon runs on models we trained ourselves.
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Amazon Connect Voice integration improvements
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IndustryWhat we’ve learned about designing AI-ready CX teamsWritten by Kyra D’Onofrio ─ Mar 23, 2026
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Connect Zendesk with Global OAuth
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FeatureToday, we're announcing Decagon Duet, an AI partner that enables teams to build self-improving agents.
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Updated Salesforce Knowledge integration
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Voice conversation view now shows interruption events
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Disable presence messages on Social channels
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Webhook management API
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Increased email footer character limit
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AI Reasoning Engine
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ProductOutbound voice: Scaling proactive customer engagementWritten by Bihan Jiang ─ Mar 09, 2026
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FeatureIntroducing Proactive AgentsProductIntroducing Proactive Agents: User Memory and Outbound Voice built f...
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ProductAgent Workbench: Debug AI agents autonomouslyWritten by Sophia Song ─ Mar 09, 2026
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ProductUser memory: Persistent context that makes every interaction feel personalWritten by Bihan Jiang ─ Mar 09, 2026
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Edit sync frequency and name for existing web sources
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FeatureDecagon is proud to announce that we’ve conducted our first employee tender offer.
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View step-by-step reasoning for Playbook decisions
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Increased per-day rate limits for End Users and Conversations APIs
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FeatureThe way every business interacts with its customers is fundamentally changing.
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Configure sync frequency for web sources
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Real-time message data in the Data Export API
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ProductPower customer-centric decisions with intent tagsWritten by Karen Islas ─ Feb 18, 2026
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IndustryAI agents are never done: The new build-vs-buy calculusWritten by Breuer Bass ─ Feb 12, 2026
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Basic UI conversation view deprecated
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New filters for targeted analysis in MCP Server
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Real-time conversation data in the Data Export API
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Conversations API now supports native Voice
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Introducing a Refreshed Navigation Experience
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Same-thread email replies for Zendesk Ticketing handoffs
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ProductIntroducing Templates: Launch faster with proven use cases for AOPs, tools, and WatchtowerWritten by Karen Islas ─ Feb 02, 2026
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Option to disable Multiple participant conversations in Email
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Connect Ada to AI assistants with MCP Server
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Introducing Linked Playbooks
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Email CCs for Zendesk Handoffs
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FeatureDecagon has raised a fresh $250 million in funding, led by new investors Coatue Management and Index Ve...
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Voice conversation display name improvement
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CompanyDefining success in the age of AI agentsWritten by Blake Sassaman ─ Jan 23, 2026
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ProductThe QA breakthrough: Watchtower turns every support interaction into actionable intelligenceWritten by Carly Cohen ─ Jan 21, 2026
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API Usage Report CSV export now contains valid JSON
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ProductClimb higher: Introducing Diagnostic Tools for faster agent iterationWritten by Karen Islas ─ Jan 14, 2026
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Technology & ResearchAlways-on agents for the holiday season and beyondWritten by Hao Liu ─ Jan 09, 2026
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Actions Usage Report renamed to API Usage Report
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Real-Time Dashboards & Reports
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Blocking email addresses now available
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ProductTrace View: AI agents shouldn’t be black boxesWritten by Cynthia Chen ─ Dec 12, 2025
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CompanyCulture as infrastructure: Why I joined DecagonWritten by Chloe Mark ─ Dec 11, 2025
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Cancel capture button label update
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FeatureAuthentication is one of the hardest and most underestimated problems in voice AI.
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URL Form Encoded option added to Action builder
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New Ticket Recipient Field on Zendesk Ticketing Block
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FeatureAt Decagon, we don’t rely on a single, monolithic model to power our agents.
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Shared email address improvements for Zendesk Handoffs
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CompanyFrom consulting to building AI agents: Why I joined DecagonWritten by Tara Roudi ─ Nov 14, 2025
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Filter articles by availability rules for targeted knowledge management
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CompanyConnecting the world: Deutsche Telekom chooses Decagon to power concierge customer experiencesWritten by Jesse Zhang ─ Nov 11, 2025
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Technology & ResearchHow Decagon shipped real-time voice AI on ModalWritten by The Modal Team ─ Nov 05, 2025
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FeatureAgent Versioning brings CI/CD discipline to AI agent development, so every change is tracked, tested, a...
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CompanyDecagon arrives in LondonWritten by Jesse Zhang ─ Nov 04, 2025
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Conversations API Developer guide
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IndustryFrom support to growth: The next evolution of AI agentsWritten by Sheryl Li ─ Oct 30, 2025
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ProductThe case for a unified, transparent platform in conversational AIWritten by Nick Bryan ─ Oct 22, 2025
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Technology & ResearchWhy speech-to-speech models aren’t ready for the enterprise (yet)Written by Dennis Cui ─ Oct 16, 2025
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Configurable Session Timeouts now available
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Conversations API is now available
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CompanyIntroducing the next generation of Decagon Voice and Decagon UniversityWritten by Jesse Zhang ─ Sep 23, 2025
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ProductDecagon University: Preparing CX teams to lead in the AI eraWritten by Perry Ha ─ Sep 23, 2025
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ProductAOP Copilot: Your AI assistant for building and optimizing AOPsWritten by Cynthia Chen ─ Sep 23, 2025
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ProductDecagon Voice 2.0: Faster, smarter, and ready to callWritten by Ashwin Sreenivas ─ Sep 23, 2025
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ProductSimulations: How AI agents get tested and trustedWritten by Bihan Jiang ─ Sep 23, 2025
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Docs updates: Improvement tactics & best practices
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Fetch Chat Metadata improvements
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Enhanced Inquiry Summary and Reason for Classification
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IndustryThe AI opportunity ahead: Insights from our report with The Harris PollWritten by Nick Bryan ─ Aug 26, 2025
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AI and the next generation of customer experienceWritten by ─
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Chat settings update
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Custom link protocols
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IndustryConverting stress into relief with AI agents for travel and hospitalityWritten by Sambhav Jain ─ Aug 19, 2025
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Introducing an Email Conversation Length Limit
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Support for Multiple Participants in Email Conversations
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IndustryFrom WISMO to upsells: How retail brands are using AI agentsWritten by Matt Savage ─ Aug 05, 2025
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Introducing Playbooks
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Technology & ResearchDesigning layered guardrails for reliable AI agentsWritten by Sangwoo Bae ─ Jul 29, 2025
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New report: Proactive conversations
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ProductThe future of AI agents is test-drivenWritten by Sophia Song ─ Jul 23, 2025
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Improved SMS Consent Messaging for Voice Conversations
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ProductAsk AI: A cornerstone for your product insightsWritten by Bihan Jiang ─ Jul 16, 2025
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Localized Knowledge Articles
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Improvements to Auto Reply Capabilities
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CompanyDecagon expands to New York CityWritten by Jacob Arnall ─ Jul 14, 2025
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New Customer Effort Score and Net Promoter Score survey questions
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Technology & ResearchThe evaluation engine behind Decagon’s AI agentsWritten by Max Lu ─ Jul 06, 2025
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ProductWatchtower: Always-on QA for every conversationWritten by Bihan Jiang ─ Jun 25, 2025
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ProductIntroducing Decagon’s experimentation & A/B testing suiteWritten by Jesse Zhang ─ Jun 24, 2025
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CompanyDecagon raises $131M series C at $1.5BWritten by Jesse Zhang ─ Jun 22, 2025
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CompanyIntroducing the Agent Engineer: Where AI meets real-world impactWritten by Amy Jin ─ Jun 05, 2025
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Four new languages for African users
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Find All Ada Docs and Release Notes in One Place!
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Collect CSAT for Voice conversations
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Transcript Highlighting for Voice Conversations
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Help Contents Moved
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ProductWhat great self-serve actually looks like: An Agent Product Manager’s perspectiveWritten by Katherine Xiao ─ May 04, 2025
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IndustryBuild or buy? Navigating AI support agents across voice, chat, and emailWritten by Breuer Bass ─ Apr 28, 2025
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Refine your Coaching to optimize behavior
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CompanyWhat it’s like to build AI agents at DecagonWritten by Max Lowenthal ─ Apr 15, 2025
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Coaching for Handoff Control
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New Toggle for AI-Generated Topics
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ProductWhy Decagon built Agent Operating ProceduresWritten by Bihan Jiang ─ Apr 08, 2025
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ProductAgent Operating Procedures: Decagon’s approach to AI agents for CXWritten by Jesse Zhang ─ Apr 08, 2025
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New Homepage Analytics Dashboard
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New SIP Integrations for Zendesk Talk, Gladly, and Cisco CUBE
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Enhanced Call Recording Playback Controls
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Transcript-Only Output on Fetch Chat Metadata Block
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A New Way to Integrate Ada Voice with Aircall
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Improved Transcript Summary
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Improved AR Calculation with Additional Grounding Factors
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Integrations API
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Launch Controls for Email
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Engage your customers with Proactive Conversations
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Automatic Intent Feedback for Coaching
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Ada Chat UI Enhancements
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New Speaking Voices for Ada Voice
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Improved Conversational Experience
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Teach your AI Agent with Coaching
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ProductPricing AI AgentsWritten by Bihan Jiang ─ Dec 10, 2024
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CompanyWhy I Joined DecagonWritten by ─ Dec 03, 2024
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ProductTransparent AIWritten by Kaylee George ─ Dec 02, 2024
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IndustryAI Agents for FintechWritten by Kaylee George ─ Nov 29, 2024
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New Enhancements to Topics Reporting
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ProductThe AI Agent EngineWritten by Bihan Jiang ─ Nov 20, 2024
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ProductYour Silent ChurnWritten by Kaylee George ─ Nov 18, 2024
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Knowledge Retrieval Optimization
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New AI Agent typing indicator and footer in Chat
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New Article and Actions Reporting in Ada!
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New languages supported for translations
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Smart Capture now lets callers provide numbers with their phone's dial pad
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Change Your Email Domain
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Enhanced Control Over Autocapture Variables
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Automatic Reply Filtering for Email Conversations
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CompanyDecagon's Series BWritten by Jesse Zhang ─ Oct 14, 2024
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Make better availability rules
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Product3 Criteria for AgentsWritten by Jesse Zhang ─ Sep 01, 2024
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Create reliable content in Processes with blocks
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ProductGuide to AI AgentsWritten by Jesse Zhang ─ Aug 06, 2024
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Improved AI Agent persona settings
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Create custom redactions
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Watch transcripts update with new messages as they happen
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Create global keys to use with all of your Ada APIs
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Your AI Agent can now respond to email inquiries!
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New, highly realistic speaking voices now available for voice AI Agents and bots
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Web scraper improvements
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CompanyDecagon's Series AWritten by Jesse Zhang ─ Jun 17, 2024
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Create context-specific handoffs your AI Agent can trigger dynamically
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Engage with your customers in their preferred language
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Improvements to your AI Agent's generated topics
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Use bold formatting in your Ada articles
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Multilingual voice conversations
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Your AI Agent can now parse tables in your knowledge base
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Use knowledge bases written in multiple languages
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Improved formatting in AI-generated responses
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CSAT survey improvements
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New ways to add content to your AI Agent
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Set variables for testing
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Custom article tags
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CSAT survey improvements in generative AI Agents
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End User API release
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Secure your authentication tokens in the Token Vault
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Change availability for your Guidance
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More capture methods in Voice for Action inputs
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Segment content based on a schedule
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Voice available on Generative AI Agents
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Authenticate Action calls using Oauth2 user sign-in
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Change availability for Actions and knowledge articles
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Find trends with generated conversation topics
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Search and filter articles on the Knowledge page
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ProductProduct + SupportWritten by Bihan Jiang ─ Jan 04, 2024
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Search for Action App blocks
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Use up to 40 pieces of Guidance in your AI Agent
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Roll out a secondary bot progressively
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OpenAI voices available for voice bots
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Introducing a new way to receive and transfer calls with your voice bot
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Send SMS messages from a different phone number in your voice bot
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Smart Capture block in voice
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Knowledge API release
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Action output names required
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Updates to the Conversations view
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Introducing Actions
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Short description of the feature
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Removing the Auto-training feature
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Introducing Guidance
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Introducing Automated Resolution
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Minor updates to improve dashboard security
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Updated Zendesk messaging ticket source
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Custom vocabulary for your voice bot
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Interactive buttons in WhatsApp
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Reduced latency in Voice
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Improvements to Voice
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New Zendesk messaging ticket source
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Removed character limit for Answer Utilities output
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More concise Fetch Chat Metadata block content
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Provide callers choice using the Quick Replies block in Voice
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