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Fin for Ecommerce connects seamlessly with your Shopify store to aid with product discovery and reduce buying friction.

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Written by Beth-Ann Sher

Updated this week

In-store, someone helps you choose. Online, you’re left on your own. Fin changes that.

Most ecommerce experiences break down at the moment of decision. Shoppers are browsing your catalog, checking sizing, and looking for more detail. They don’t get answers. They can’t decide. They abandon their cart.

Fin for Ecommerce completely redefines that experience. Fin understands what shoppers are looking for, narrows thousands of products to the right one, and guides them to checkout. Shopify merchants are already seeing the impact, converting more carts and improving AOV.

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It performs this role through four core capabilities:

How Fin for Ecommerce works

Fin for Ecommerce combines Fin's best-performing support capabilities with shopping assistance in a single experience:

Fin detects what a customer needs and seamlessly switches between the two within the same conversation.

When Shopify is connected, you can:

This helps Fin quickly start both selling and supporting customers with minimal manual setup.

What Fin for Ecommerce uses from Shopify:

Fin for Ecommerce understands your Shopify catalogue and store content, including:

This allows Fin to support both broad catalogue discovery and focused product exploration.

Get started with Fin for Ecommerce

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